Category: ISO 9001 : 2008

Mango doesn't care for the recession

As a quality professional I’ve recognised that in times of recession the first thing companies overlook or let slip is their compliance programs.  This is human nature as many companies view these activities as a cost.

Bad work habits creep in, normal checks are overlooked, safety is compromised and companies start re-inventing processes on the fly as they try to secure work or push out product or services.

What normally happens is accidents start to occur, waste goes up, customer satisfaction falls and the bottom line is affected.

This is where products like Mango come to the fore.  These products enable companies to maintain their systems whilst removing costly duplication and bureaucracy and most importantly the customer is kept happy.

Mango and products like Mango are recession proof.

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0 comments - Posted by Peter Rogers at 4:32 PM - Categories: Health and Safety | Quality | ISO 9001 : 2008 | ISO 14001 | Manufacturing | Accident | Compliance | Mango

Improving Quality Improves Productivity

One of the most frustrating parts of being involved with Quality Management, as a Quality Professional and Senior Auditor for over 20 years, is that fact that Senior Management doesn't have an understanding that by improving quality they will increase the productivity of their organisation.

Quality Management seems to be “tarred with a brush” that improving quality increases costs and therefore reduces productivity.  Output at any cost seems to win over output with good quality every time.

A Quality management system is in place to reduce WASTE.  Managers don’t seem to understand waste in their organisations.  Waste needs to be the enemy NOT quality.  Target waste … reduce waste … minimise waste … do anything to remove waste ….

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0 comments - Posted by Craig Thornton at 10:44 AM - Categories: Quality | ISO 9001 : 2008 | Manufacturing | Compliance

New partner announcement - Japan

Mango Ltd, the leading provider of Internet-based, on-demand systems for the management and automation of quality, environmental, and health & safety compliance, and Bplats, Inc. a Japanese Software as a Service (SaaS) marketplace have entered into a formal partnership to provide Bplats and many of its clients with a real time, online management tool for quality, environmental and health & safety compliance.

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1 comments - Posted by Donovan Johnson at 9:15 AM - Categories: Health and Safety | Quality | ISO 9001 : 2008 | ISO 14001 | SaaS

On-line Quality Management Systems – The New Black?

Time and again during my 20 years as a Quality Manager and Senior Auditor I’ve seen the same scenario – businesses struggling with the sheer weight and volume of information that make up a paper-based quality management system (QMS).  Employees feel put upon and bewildered by the endless form-filling and double handling.  Managers are frustrated with the unwieldy bureaucracy that fails to give them the data they need, when they need it.  For some New Zealand companies the QMS experience has been reduced to filling in a few forms, having a couple of half-hearted annual management meetings and anxiously waiting for external audits to roll around.

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1 comments - Posted by Craig Thornton at 8:44 AM - Categories: Health and Safety | ISO 9001 : 2008 | ISO 14001 | SaaS | Compliance | Mango